AMC – Annual Maintenance Contract
AMC is a yearly service agreement between a customer and a computer service provider.
What AMC covers:
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Regular maintenance of computers/laptops
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OS & software troubleshooting
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Hardware checking and minor repairs
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Virus removal & system cleanup
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Preventive maintenance visits
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On-call or scheduled support
Types of AMC:
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Comprehensive AMC
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Includes labor + spare parts
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Non-Comprehensive AMC
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Includes service/labor only
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Spare parts charged separately
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Who uses AMC:
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Offices & companies
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Schools & colleges
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Shops & institutions
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Individuals with multiple systems
Example:
A company pays ₹10,000 per year to maintain 10 computers.
?️ ASC – Authorized Service Center
ASC is a manufacturer-approved service center.
Key features of ASC:
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Authorized by brands like HP, Dell, Lenovo, Acer
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Uses original spare parts
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Handles warranty & out-of-warranty repairs
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Certified technicians
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Follows company service standards
Services provided:
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Warranty repairs
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Hardware replacement
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Software diagnostics
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Firmware & BIOS updates
Example:
Dell Authorized Service Center repairs Dell laptops under warranty.
? AMC vs ASC (Quick Comparison)
| Feature | AMC | ASC |
|---|---|---|
| Contract based | Yes | No |
| Duration | 1 year | Per service |
| Brand specific | No | Yes |
| Warranty handling | Usually No | Yes |
| Cost | Fixed yearly | Pay per repair |
| Best for | Long-term maintenance | Brand-specific repairs |
? Simple Understanding:
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AMC = Ongoing maintenance agreement
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ASC = Official brand service center
If you want, I can also explain this in exam format, business setup view, or simple notes for students ?